Boston Launch Microsoft Office 365 Business Voice with video case study

Posted on 2019/11/05

Over the last few months Boston Limited have been working with Microsoft to develop and launch their Microsoft 365 Business Voice product. 

As a global company with employees constantly travelling and on-the-go, it is essential that Boston has the infrastructure to support its staff. Microsoft 365 Business voice is a cloud-based telephony solution that integrates into the existing Office 365 package, meaning employees are able to call, chat, record and share meetings in a single app; Microsoft Teams.

“The flexibility that Microsoft 365 Business Voice brings to remote working has been a game changer. From collaboration to the connectivity offered across multiple devices, every little detail makes the whole experience so much better.” – Andy Doyle, Head of IT Services, Boston Limited

After taking part in testing, Boston were invited by Microsoft to take part in a video case study that would document the day-to-day use of Microsoft 365 Business Voice by Boston's employees based in our headquarters north of London. The day began with a series of interviews with Boston Managing Director Manoj Nayee, Head of IT Services Andy Doyle and Head of Marketing Maz Lopez all of whom use the Teams app across their laptop, desktop and mobile devices to ensure that the smooth running of the business, and their departments, aren't limited by them not being based it the office all of the time. The film crew later toured Boston, from the warehouse to build facility, and sales floor, to catch employees using the product as part of their day. View the finished video further down the page.

Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft revealed in a blog post. “That’s why we built Microsoft 365 Business Voice, a cloud-based phone system for businesses with up to 300 users that enables you to call any phone number. It integrates with Office 365, and together they deliver an all-in-one communication and collaboration solution. Starting today, Business Voice is available as an add-on to Microsoft 365 and Office 365 plans in Canada and the UK, and will be available globally in 2020.”

Watch the full video case study below!

References: A new phone system that’s perfect for businesses is being launched in the UK - November 5, 2019

Tags: boston limited, microsoft 365 business voice, teams

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